Privacy

Peninsula Dispute Resolution respects you and  your privacy and your rights to have your personal information protected.

The information we collect

Personal information collected is securely stored and safe. We may collect information from you when you subscribe or request information, respond to a survey, fill out a form or receive professional services from us

We may store contact details, notes of calls, assessments and appointments, Court Orders, and correspondence. 

What do we use your information for?

We use information to provide you with services, assess suitability for services or provide you with information.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

The internet has some inherent risks sending information. Information submitted via internet may be at risk of being intercepted, read or modified despite best practice. If you do not wish to email or send an online form you can send mail by post and contact us by phone.

Our records, including details of appointment content and suitability assessments are not available to clients or others. These details are confidential and not available for use in other circumstances. Legal Confidentiality in Family Dispute Resolution does not extend to disclosure of risk of child abuse

Paper records are kept in secure, locked storage. Records are kept for seven years and any records which are destroyed are either shredded or disposed of through secure document destruction services. Children’s records are kept until the child turns 25 years of age.

Do we use cookies?

Yes.

Do we disclose any information to others?

Any referral made for you is made with your permission. Mediators, therapists, accountants trainers, child inclusive practitioners that we work with are engaged with a requirement of confidentiality.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties (in Australia or overseas) who assist us in operating our website, provide us with software, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. 

We may release your information when we believe release is appropriate or required to comply with the law, or protect our or others rights, property, or safety of any person including you..

Third party links

We may include, refer to  or offer third party products or services on our website or use software with our services.. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We welcome any feedback about these sites.

8 January 2022